Predictable and Clear
Member Policies
Clear, simple policies that keep your membership running smoothly.
- Predictability
- Flexibility
- Structure
Monthly Membership and Billing
Membership is $295 per month, billed monthly on the same date each month, and renews automatically until you pause or cancel. Each month includes four private online voice lessons, one video coaching submission, Learning Library access, and member online events. If a payment doesn’t go through, we’ll retry it daily.
Pausing or Cancelling
You can pause or cancel anytime from your student account with 15 days’ notice before your next billing date. If you need a hand, email hello@cardonstudios.com.
Using Your Lessons and Coaching Each Month
Your four lessons and one video coaching submission are for use during each monthly billing period and don’t carry over to the next month, so plan ahead to get your membership’s full value. When you send a coaching video, your teacher replies with a personalized response video within 72 hours.
Scheduling and Rescheduling Lessons
You choose your lesson times in your student account. To reschedule or cancel a lesson without losing it, give at least 24 hours’ notice. With less than 24 hours’ notice, the lesson can’t be rescheduled and counts as used, but please still let your teacher know if something comes up.
Lesson Recordings and Consent
Lessons take place live over Zoom and are recorded so you can rewatch them in your student account. Studio staff may also review recordings to maintain teaching quality. If you’d prefer not to be recorded, email hello@cardonstudios.com before your next lesson.
Access After Your Membership Ends
When your membership ends, you’ll lose access to your past video coachings and any assigned videos in your student account. Please respect copyright and don’t save or share these recordings without written permission from Cardon Studios.
Online Events and Privacy
Member events, including open mics, group classes, and recorded showcases, are held online and give every singer a supportive place to try new material. Please don’t record or share members-only events. If you share a public event, such as a recorded showcase, on social media, we’d love it if you tagged Cardon Studios.
Accounts and Responsibilities
Cardon Studios teaches singers ages 10 and older. For singers under 18, a parent or guardian creates the account and pays for the membership. By joining, you agree to follow these policies, and once a lesson is booked its length can’t be changed. For lessons, you’ll need a computer, tablet, or phone with a camera and microphone, an internet connection, and a quiet place to sing.
Questions about any of these policies? Email hello@cardonstudios.com and we’ll help. Last updated 6 October 2026.