Terms and Conditions

Membership Policies

I. Membership

Membership in Cardon Studios renews automatically every four weeks until canceled (see “Payment” section below for cancellation requirements). Membership entitles the purchaser (“student”) to lesson credits as selected at checkout. Valid lesson credits may be redeemed over a period of six weeks from the purchase date. Students understand that by participating in Online Learning, they consent to have their sessions recorded for the safety and record-keeping of Cardon Studios teachers and staff. Enrolled students will have access to Online Performance Opportunities which may also be recorded and shared publicly; participation indicates consent.

II. Fees

Membership rates are listed here. If unsatisfied following your first lesson, simply contact Cardon Studios by email to info@cardonstudios.com within 72 hours of the lesson. Cardon Studios reserves the right to alter the membership arrangement in an effort to remedy any concerns. If a suitable adjustment is not possible, a refund will be provided.

III. Payment

All lessons are paid in advance of the appointment. Upon registration, Students accept the commitment to maintain valid credit card information for automatic processing of tuition renewals as confirmed at sign-up. Membership is month-to-month and may be cancelled at any time with 15 days’ notice prior to the subsequent renewal by submitting Cardon Studios’ Membership Management form . Failed payments will be re-attempted daily; any outstanding invoices which are five days beyond the due date will have a 10% late fee applied. Any future lesson appointments will be cancelled when a student has an outstanding balance which is five or more days overdue. Refunds are not provided for unused lesson credit.

IV. Student Responsibilities

In scheduling an online lesson, students agree to adhere to the following requirements: Participation in online sessions indicates student consent to being recorded. Recordings are periodically monitored by staff for quality control. Lesson end times are set and extra time will not be allowed for lateness. In addition to punctuality, it is also highly recommended for singers to arrive well-rested and having avoided external influences that have a negative effect on the voice, i.e. shouting, caffeine, alcohol, etc. Through their online student account, students have the option to reschedule or cancel appointments up to 24 hours in advance. With less than 24 hours’ advance notice, rescheduling will not be accommodated and lesson credit will be redeemed as a no-show. In the event of technical difficulties, exceptions are not guaranteed but may be made at the teacher’s discretion. Cardon Studios reserves the right to discontinue lessons upon the repeated occurrence of ill-preparedness, difficulty receiving payment in a timely manner, or other circumstances which hinder the facilitation of a positive environment for all students and faculty.